Rhaya

Privacy & Cookie Policy


This Privacy & Cookie Policy applies to information collected and processed through the Rhaya website and related customer service channels.


We value your privacy and are committed to protecting your personal information. This policy explains how your data is collected, used, shared, and stored.


By using our website or providing your information through any of our communication channels, you agree to the practices described in this policy, as well as our website Terms & Conditions.


We may update this policy from time to time. Continued use of the website constitutes acceptance of any updated version.


Information We May Collect

We may collect information that you provide directly to us or through your use of the website, including:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Billing and payment information
  • Order and purchase history
  • Shopping preferences
  • Device, browser, and IP address information
  • Pages viewed and interactions within the website

Please note that payment card details are processed securely through trusted payment providers and are not stored by us.


Cookies

Our website uses cookies and similar technologies to improve your browsing experience and website functionality.

Cookies may be used to:

  • Remember your preferences
  • Improve website performance and analytics
  • Personalize your shopping experience
  • Measure marketing and advertising effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.


How We Use Your Information

We may use your information for the following purposes:

  • Processing and fulfilling orders
  • Communicating with you regarding your orders or inquiries
  • Improving our products, services, and customer experience
  • Sending promotional communications if you choose to receive them
  • Preventing fraud and protecting the website and users
  • Complying with legal and regulatory requirements

Sharing Information

Your information may be shared with trusted third parties when necessary, including:

  • Shipping and delivery providers
  • Payment service providers
  • Technical and marketing service providers
  • Government or legal authorities where required by law

We do not sell or rent your personal information to third parties.


Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.


While we strive to protect your data, no method of transmission over the internet is completely secure, and use of the website is at your own risk.


Your Rights

You have the right to:

  • Request correction of your personal information
  • Update your information
  • Unsubscribe from marketing communications at any time
  • Contact us regarding any privacy-related concerns


Contact Us

For any questions regarding this Privacy & Cookie Policy, please contact us at:

[email protected]

Last Updated: May 2026